The company has said it believed the attackers removed from its systems certain information relating to 2.9 million Adobe customers, including customer names, encrypted credit or debit card numbers, expiration dates, and other information relating to customer orders.
As a security precaution, Adobe is resetting the relevant customer passwords to prevent further access of those Adobe IDs. It is also recommended to change password from any website that may be identical to of Adobe accounts.
Other steps Adobe is currently undergoing as response of the incident.
- We are in the process of notifying customers whose credit or debit card information we believe to be involved in the incident. If your information was involved, you will receive a notification letter from us with additional information on steps you can take to help protect yourself against potential misuse of personal information about you. Adobe is also offering customers, whose credit or debit card information was involved, the option of enrolling in a one-year complimentary credit monitoring membership where available.
- We have notified the banks processing customer payments for Adobe, so that they can work with the payment card companies and card-issuing banks to help protect customers’ accounts.
- We have contacted federal law enforcement and are assisting in their investigation.
The creator of Photoshop and other product also says, it is investigating the illegal access to source code of numerous Adobe products for it believed its just related.
“Cyber attacks are one of the unfortunate realities of doing business today,” Chief Security Officer Brad Arkin blog post reads.
“Given the profile and widespread use of many of our products, Adobe has attracted increasing attention from cyber attackers,” he added.