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Name.com hacked, tells customers to change password

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In an email, name.com tells its customers to change their passwords due to security breach.

Name.com is an ICANN accredited domain name registrar and web hosting company.

Those hacked data includes, usernames, email addresses, encrypted passwords, and encrypted credit card data.

Around 7 hours ago, a name.com customer tweeted, he might be hacked because he can no longer login in his account.

name dot com customer query


Name.com also mentioned that they are using 4096 bit RSA encryption, so cracking the password seems impossible.

Name.com official notice:

Name.com recently discovered a security breach where customer account information including usernames, email addresses, and encrypted passwords and encrypted credit card account information may have been accessed by unauthorized individuals. It appears that the security breach was motivated by an attempt to gain information on a single, large commercial account at Name.com.

Name.com stores your credit card information using strong encryption and the private keys required to access that information are stored physically in a separate remote location that was not compromised. Therefore, we don’t believe that your credit card information was accessed in a usable format. Additionally, your EPP codes (required for domain transfers) were unaffected as they are also stored separately. We have no evidence to suggest that your data has been used for fraudulent activities.

As a response to these developments, and as a precautionary measure, we are requiring that all customers reset their passwords before logging in. If you use your previous Name.com password in other online systems, we also strongly recommend that you change your password in each of those systems as well.

We take this matter very seriously. We’ve already implemented additional security measures and will continue to work diligently to protect the safety and security of your personal information.

We sincerely apologize for the inconvenience. If you need any additional assistance or have any questions please email [email protected] We’ll continue to be as open and honest with you as possible as additional important information becomes available, so keep your eye out for a blog post or additional emails.

The Name.com Team

About Clifford Trigo

I am Clifford Trigo a proud Boholano / Pinoy / Filipino Web App Security Researcher. Day by day, I'm learning new things :)) Visit my Hackerone Profile, currently at top 2 overall :D